Roadie, in its sole discretion, may place a hold on a Drivers Gig Payment if the delivery of the Gig is not provided expressly in accordance with the Sender Requirements and any other directions set forth in the request for Delivery Services, and these T&Cs, and/or Roadie determines it otherwise necessary or advisable to place a hold on such Gig Payment, including without limitation if Roadie has any suspicion or reason to believe that a Driver or Sender has breached these T&Cs or any Applicable Law. Cloudflare Ray ID: 7a129cfdc9153920 The advanced tools of the editor will guide you through the editable PDF template. Notwithstanding the above, Driver acknowledges that once they offer to perform a Gig they have agreed to perform the Gig for the amount set forth in the request for Delivery Services. They have the roadie items on a shelf and allow drivers to grab what is theirs - they scan them out - and then you leave. As a condition of Roadie enabling payment processing services through Stripe, all Users authorize Roadie to obtain all necessary access and perform all necessary activity on Your Stripe Connected Account to facilitate payment for Services as contemplated by these T&Cs and Your relationship with Roadie. You acknowledge and agree that You are solely responsible for all User Content that You make available through the Platform or App. Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. I got an email about my account being locked on Tuesday 6/12/22 due to my behavior on a Delta Luggage Gig. An Open Box Policy means You should always leave packaging open so that a Driver can inspect the contents before taking a pick up photo and leaving with Your Gig. Lmao they are so far behind on ZenDesk tickets. Then he cuts me off completely and I am now locked out of my account. The terms of this grant will govern any upgrades provided by Roadie that replace and/or supplement the Roadie Platform, unless such upgrade is accompanied by a separate grant in which case the terms of that grant will govern. However, they have unprofessional people answering the phones if they answer a call at all. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Driver hereby waives any and all right to commence any action for a Gig payment directly from a Sender or a recipient on the Roadie Platform. Roadie will not terminate a Colorado Drivers ability to perform Delivery Services unless such Colorado Driver violates these T&Cs or fails to produce a result that meets the specifications in these T&Cs. All Users should feel safe and welcome and Roadie does not tolerate any discriminatory conduct from Users. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. driver. If Roadie collects or uses Your personal information in connection with Your access to and use of the Roadie Platform, our Services and/or the Delivery Services, such collection and/or use is described and governed by our Privacy Policy. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. Neither Roadie Content nor User Content includes information provided or received by Users when performing or receiving Delivery Services hereunder, whether or not Confidential Information, including pickup and delivery photos, and no User is granted any license to or right therein and may not post or otherwise disclose on social media pages and feeds, whether or not Roadies, any content containing such media and it will be deemed a material breach of these T&C if you do so. By maintaining these social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful dialogue with one another. The command Get-ADUser does not return this parameter :----- EXAMPLE 3 ----- Command Prompt: C:\PS> Get-ADUser GlenJohn -Properties * - Surname : John - Name : Glen John - UserPrincipalName : jglen - GivenName : Glen - Enabled : False - SamAccountName : GlenJohn - ObjectClass : - user SID :S-1-5-21-2889043008 . Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). Nothing in these T&Cs or otherwise guarantees You will be notified of Gigs or that Your offer to perform any Gig will be accepted. Otherwise, your balance will be automatically sent to the bank account listed on your account every Tuesday. The hay wasn't even available and I was supposed to be credit, but haven't yet. "We only have a couple of people, then 4, then we're getting a call center ready to roll". If You elect to use Instant Pay, You acknowledge that You will be charged a fee for this service as disclosed by Roadie prior to Your election. You have the sole discretion to offer or not offer to perform any Gig posted; provided, if Your offer is accepted You are then contractually bound under these T&Cs to complete the Gig as per the Senders instructions and in accordance with the Sender Requirements (as defined below). Level 12 . Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. They lie about what's really going on & as a former driver this was All too feequent in their interaction. Roadie reserves the right to modify these T&Cs or any of our policies relating to our Platform at any time, effective upon posting of an updated version of the T&Cs on our Website and/or on our App. Maintain a 4-star rating minimum to keep your spot as a Roadie . Submit a complaint and get your issue resolved. Reopen the Roadie website and sign in with your new password. Lower costs. The action you just performed triggered the security solution. Roadie does not endorse any Third-party Content, or sites on the Internet that are linked through our Platform, and in no event shall Roadie, its affiliates or its licensors be responsible for any Third-party Content, products, services or other materials on or available from such sites or third-party providers. Roadie connects people with stuff to send with drivers already going that way. I've gotten a few emails now but its just an automated response saying they are investigating my account and will reach out to me soon. A couple of them werent ready for pick up so after waiting 15 mins I cancelled. Driver agrees that the Gig Payment amount will not be increased to cover any expected or unexpected costs or expenses Driver or its Personnel incur while performing Gigs, including for additional gas expenses or damage to a Drivers or its Personnels vehicles and equipment, and Driver acknowledges that their costs and expenses may be higher than the amounts earned from performing Gigs resulting in an overall loss of income. 11/28/22 afternoon delivery. Your use of our Platform is for Your sole use and You will not resell to a third party. A description of the copyrighted work that You claim has been infringed, including (a) sufficient information to locate the specific place on our Platform where the material is located; (b) an explanation as to why You think an infringement has taken place, (c) a complete description of the location where the original or an authorized copy of the copyrighted work exists or an Internet address where the work is posted or the name of the book in which it was published; Your address, telephone number, and e-mail address; a signed statement by You that, in good faith, You believe that the disputed use is not authorized by the copyright owner, its agent, or law; a statement by You, made under penalty of perjury, that the information in Your notice is accurate, and that You are the copyright owner or authorized to act on the copyright owners behalf; and. In order for Roadie to facilitate payments to be made and received for Delivery Services hereunder, all Users of our Platform are required to provide to Roadie their credit card or bank account details and such other information needed to vet the User by the Payment Service Provider retained by Roadie (the PSP). You represent and warrant that Your insurance coverage is sufficient insurance to cover any damages, injuries or harm You may incur or cause arising out of, or related to Your use of the Roadie App and the performance of the Gigs You offer to perform, including damages to Your or a third partys property and costs of medical care You or a third party may require due to injury. The customer never got their item. 173.236.242.93 There's the typical online application as well as a background check that needs to be done plus an online tutorial to get you started right. Subject to Your compliance with the T&Cs, Roadie hereby grants to You the limited right to access and use the Platform on any authorized Android Device that You own or control and/or any Apple Device that You own or control and as permitted by the Usage Rules set forth in Section B of the Services and Content Usage Rules (the Usage Rules). SENDERS AND SENDERS RESPONSIBILITIES, Senders Agreements, Representations and Warranties. Was I completely in the wrong? Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. A couple of hours later after the package had still not shown up, I received a text saying that it was being returned by Roadie due to there being an attempted delivery but no safe place to leave the package. Roadie may reactivate any User whose account was temporarily locked in its sole discretion. I needed employment, especially in this pandemic You will keep secure and confidential Your User account password or any other keys or identification which allows You to access our Platform. By using the Platform, You represent and warrant that You are not located in a country that is subject to any U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country; and You are not listed on any U.S. Government list of prohibited or restricted parties. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Roadie. ALL ROADIE ACTIONS TAKEN WITH RESPECT TO THE TEMPORARY LOCK AND/OR PERMANENT DEACTIVATION OF YOUR ACCOUNT MAY BE TAKEN IN ROADIES SOLE DISCRETION, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU. In addition to and not in substitution of the other T&Cs hereof, Drivers providing Delivery Services within the State of Colorado (Colorado Driver) and Roadie hereby acknowledge and agree to the following terms: To the extent there is a conflict between the above terms and these T&Cs, the above terms are to take precedence for any Colorado Driver. APNO ROADIE ID#7808526. Finally gave up trying. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. GetHuman features available: Current hold time. Desired outcome: Contacting Roadie Roadie Phone Number +1 844-476-2343: Customer Service There is only one way to contact Roadie, shown above. NEITHER ROADIE NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF OUR PLATFORM AND ROADIE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES AND LICENSORS ARE NOT BE LIABLE FOR ANY LOSS, CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE PLATFORM OR YOUR RECEIVING OR PROVIDING SERVICES. Roadie will give notice to Users at the email and/or physical addresses provided by User when forming their account on the Roadie Platform. Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, sexual orientation, or asking unrelated personal questions. Reason not valid for blocked just use promotion for roadie, 07/18/2022 I use my tire service as a discount tire promotion on app on roadie since I use my service for tire change my account blocked now is say on chat your further investigation i mean if nothing wrong why I used for promotion why launch if service is blocked. Going through an account lock out myself. Roadie locked me out my account for no reason after I reported a driver for theft of walmart order I was on a return pickup for me and walmart contacted roadie to tell them that driver never returned this pickup they put back on the system how do you block n lock me and im an innocent by stander even store manager remember me because she often request app for me and she was libid she was like how do yhey get Vladimir name confused with yours and you didn't have nothing done with it if anything you were helping me store tried reaching out but no agents no answer no reply this unfair I definitly feel roadie needs to compensate me for entire missed days of work in some way especially since they have the wrong driver and account poor customer service. By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. More than 800 Walmart locations now offer a grocery delivery service called Walmart Grocery Delivery. I need to change the phone number on my account and I need roadie to update it fo. So my roadie account was recently locked. Clark County, Nevada. Or just take advantage of GetHuman's tools for getting attention on your issue faster: The feed was not picked up by Roadie for 4 days after it was supposed to be and STILL hasn't been delivered 2 days later! Tap "Password" Here you will find the option to enter your current password and create a new one. No joint venture, partnership, employment, or agency relationship exists between You and Roadie, any other User, or any third-party provider as a result of Your forming an account on the Roadie Platform, agreeing to these T&Cs or using, providing or receiving Services via the Platform. No licenses or rights are granted to You by implication or otherwise in any intellectual property rights owned or controlled by Roadie or its licensors in such Collective Content. I will NEVER select this service ever again. So my roadie account was recently locked. Desired outcome: Had I not come across your site, I would not have gotten an email address. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #'s. To the extent permitted by Applicable Law and a Sender and further subject to these T&Cs, a Driver may be accompanied by a helper (Driver Helper) and/or may hire or engage others as employees or subcontractors (collectively Driver Personnel) to perform a Gig. Welcome to Roadie The first on-the-way delivery service Send Create a delivery, track active deliveries, and manage your account. Call 844-4ROADIE (1-844-476-2343). And of course Walmart can't do anything with your drivers since they don't work for them. Please do not use ROADIE. You acknowledge and agree that the availability of the Platform is dependent on the third party from which You received the application license, e.g., the Apple iPhone or Android app stores (App Store). You will only access and use our Platform for lawful purposes and in accordance with all Applicable Law and will not use our Platform to promote or encourage any illegal activity, or to commit or assist in the commission of a crime. Pickup and Delivery. Roadie shall use all Marks in compliance with all applicable laws and regulations. Only to go outside to see that it was placed upsides down and and open. Performance & security by Cloudflare. Uh? But not surprising that the Best Buy probably messed up. "Error 1020 Ray ID: 690d0484ca8454cd [protected]:35:28 UTC-- You agree that Roadie will not reimburse You for any expenses or costs related to Your use of the Roadie Platform or the performance of any Gig, and you agree to not seek reimbursement of the same from Roadie or any Sender. Select Start. From item dimensions to pickup and drop-off instructions, you'll see the details you care about, before you offer. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. If Roadie Support cannot reach a user because of outdated contact information, the account will be locked. Specific Airport Information. *Exceptions and limitations apply, please read the full Protection Plan before purchasing any Additional Protection. Jul 23, 2021 By Jinxed 1986 Been doing roadie for 8 months & have driven 2 hrs to a gig for $141 to find out it was posted in the wrong state. WILL NEVER EVER USE AGAIN. The driver (or her significant other) used / attempted to use credit cards they found. . Real Professional? If you read the history, there comes a point when all the guys turn against [Klein], but I had to do this thing. The time period in which Delivery Services are performed by a Driver, as well as the item(s) of personal property and goods being picked up and/or delivered by a Driver, are collectively referred to herein as a Gig. Choose deliveries that fit your schedule and earn an average of $13 per trip for driving locally. I will have a few drivers who do this but I have many who do not. it will ask new password:password. Reach Level 2 to purchase dogs from other players! Collective Content may be used solely for Your personal and non-commercial purposes. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. Roadie locked me out my account for no reason after I reported a driver for theft of walmart order I was on a return pickup for me and walmart contacted roadie to tell them that driver never returned this pickup they put back on the system how do you block n lock me and im an innocent by stander even store manager remember me because she often Drivers may elect to receive payments through Roadies Instant Pay feature (which Roadie may offer to You in its sole discretion). Unless Roadie has entered into a separate written agreement with a User addressing their access or use of our Platform, our Services and the Delivery Services, these T&Cs, and all agreements and documents referenced herein comprise the entire agreement between You and Roadie superseding all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Roadie regarding Your use of and access to the Roadie Platform, our Services and the Delivery Services. Roadie, its affiliates and its licensors shall have no liability, obligation or responsibility for any Third-party Content, or such agreements, correspondence, purchase, transaction or promotion between You and any such third party. If You believe Your deactivation is eligible for an appeal, please submit Your appeal by following the instructions in Your deactivation email. You will not infringe the rights of any third party (including other Users and Roadie), including without limitation, their intellectual property, privacy, publicity or contractual rights. The following morning I get an email at 6 AM stating my account has been relocked AGAIN which froze my funds I was going to transfer that morning since they locked it once again for the same exact issue that was previously resolved and now I havent heard anything at all for days at this point. My Account. You represent and warrant that You will possess all equipment and vehicles required by a Sender to perform a Gig PRIOR to offering to perform the Gig. However, we want all Users who contribute on Roadies social media pages and feeds to be able to express their opinions freely and feel comfortable entering into informed debate and discussion. For more information, please see our Enter your phone number. These Terms and Conditions (T&Cs) set forth the terms and conditions that you (You, Your, Yourself or User) must accept and agree to if You want to download, install, access or use the Roadie platform, whether via our website at www.roadie.com (Website) or any associated application, including Roadie SmartSort (each an App), or API (collectively, the Roadie Platform or the Platform). They are not anwsering any of my questions and I am . Driver did not ring the bell and when I looked out the window, the driver was slowly walking across my lawn. Straight up Liars! Educate drivers to ring the bell and give proper training. Most local deliveries can be scheduled in as little as two hours. If you need additional assistance, you can always contact us via chat on the website. Clicked on the link, several times = no joy. A recipient is any entity or individual who receives a Gig or items contained in a Gig. Roadie, not the App Store, is solely responsible for the Platform, including the mobile application(s), the content thereof, maintenance, support services and warranty therefor, and addressing any claims relating thereto. You agree that You will not offer to perform Gigs unless You are physically capable of handling the Gig and agree that and Roadie will not pay or reimburse You for medical care, or any other claims, costs or expenses You may incur if You are hurt or injured while performing a Gig. Roadie Driver Requirements: 18 years old Valid Social Security number Valid US Driver's license Unless otherwise agreed by Roadie, any fees that Roadie may charge a User for their use of the Roadie Platform (including to receive or perform any Services), are due immediately and are non-refundable. I ordered from my local Tractor Supply in Martinsburg, WV. Helpers: All Helpers must be essential to the completion of the Drivers Gig in accordance with Sender Requirements and be accompanied at all times by the Driver of the Roadie account that made the offer to perform the Gig. Tap the dashboard icon on the top left. My account is locked without any reason please help me asap GetHuman8066861's problema de servicio al cliente con Roadie de enero 2023