This means it could be 1) a mouse setting in the control panel (have you changed any settings, lately) 2) it could be a problem with the mouse, itself (try I've found this to work as well, but as soon as the window or tool changes focus, its back! abby. Try your new blade on regular cardstock (80-100 lb. Mine will not cut a perfect circle. LOL!! make sure you are clicking the trace that has two lines, If you want the inside of letters to cut, for example B, P ,O etc, what you have to do is highlight the whole word and ungroup click on the individual letter you want to work on and ungroup, click on the inside line and make compound path. did u get it fixed? Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. Uncheck and recheck. Its just blank where the wider part of the roller grips the vinyl. My MBUTTONPAN is set to 1. After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. Has this happened to anyone? Sometimes when I am cutting fine lettering, some of the letters get torn up. If you want to layer your stickers just enable the cut lines around each piece. Im enjoying reading all the responses and solutions to different problems. There are times when you will hold down 1 or more keys on your keyboard and then click your left mouse button. It tears the vinyl and wont cut worth anything. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Purchased a new Dell Laptop running Windows 10. Select the Applications option Good luck!!!! The last emailed I received from Silhouette gives me instructions for removing and reinstalling the program. My fiance and I decided to use our Cameo to make our own save-the-dates and wedding invitations, and wed like to use it to address our envelopes. It may be that you are getting one defective blade after another, just like I did. Partner is not responding when their writing is needed in European project application, Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Great site! I hope this helps. Any ideas?. I have gone back and forth with the Silhouette Studio support staff for hours trying to find a solution to the problem. But here is one thing I noticed. It will start cutting then in the middle of the cut it will make a noise and act like it is stuck for a second then continue cutting. 3. Your Cameo should have come with a mat. A common variable was the use of Webroot antivirus software. is when I am cutting rhinestone patterns. Today I turn it on and I can;t resize anything with out clicking on it several times and then clicking off of the mat several times. In Text Editing mode, you can lengthen or shorten the width of the text box, allowing more or fewer words on a line (text wrapping). While trying to adjust the blade, maybe I turned it too hard and it went all the way beyond 10. First, I am truly honored that you took interest in my dilemma. Copy paper tearing: CRAFTERS: if you have other ideas that may help Cathy, please leave a comment. Your issue is different than the 3 year old post. My cutting mat looks like its a hundred years old. The issue I havent been able to resolve, (thanks mostly in part to this wonderful site!) Navigate to where you have saved the CAMEO3EXT_V120.bin file on your computer and select it Press the Send button. The best information I find comes from Cameo users, themselves. Hang in there, this will get sorted out. I HATE THIS MACHINE!!!! You need to trace it, then adjust your settings so all of it is yellow. Your mat will end up looking like its been through a major battle!! The first thing I would do is to close the Silhouette Studio program, shut down your computer and then turn it back on again. Nothing happened though. Ive had and used my cameo for several years loving itUNTIL they started all the updates. 2) the blades in both the Zing and the Cameo (and other die-cutting machines) are much too minuscule for the human eye to accurately detect the exact depth for a sheeting of paper/cardstock. At any rate: Have a great weekend! However, Im sure that many of my readers are Portrait users, so lets put a call-out to them to jump in and offer some advice!! I dont see anything in Silhouette that allows me to crop an image. Does your Silhouette do this with every shape you try to cut out? PLEASE HELP! Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. Its a new mat, and a fairly new blade. 4. I just cant figure this out. However, the customer service makes me feel like an idiot! Moving Images or Letters on the Mat in Silhouette Studio V4 I would really like to have the send2cutter.zip too , yes, please where is the link for the file? My cameo is doing something similar to Rachels. Hope that helps. Gloria I just bought my machine (used) so Im not sure if this is common. Please let me know how it works out. There are limited times you can download an order. Im able to go on my saved pages and it works just fine, just on new ones it doesnt work right. I hope your answer will help others too. Hey has anyone replied back because I am having the same issue. With this project, the left half was cut in one corner it even cut through the backing sheet which messes up the design, but the right half tapers off to no cut. google_ad_slot = "8914193047"; But it seems as if it became lose and now it gets stuck when it wants to move a certain direction. Youre right, the mat was way too sticky in the beginning, so I used some warm water and a little dishwashing liquid then again it was too smooth, so I treated the mat with a dose of spray mont (repositionable glue), and now its just perfect! What am i doing wrong what do i need to do. To do this, put on a rubber glove to give you a better gripthe rollers are really hard to move, but be persistent and you will get it back to where it belongs. I babied that machine. Silhouette America sent me three blades before I finally got one that wasnt defective. Then I pressed the sheet of paper (with the rectangular-shaped hole in it) onto my cutting mat. I just bought a Silhouette Cameo and Im really excited to start using it, but Im having a strange problem: Neither my text nor my images will show up on the virtual mat. I just got my machine and while I dont have the uneven cutting from the left to right, I do have the same issue with the settings. Im still new to the Cameo, so I dont know what Im doing wrong. gYpV:+ I recommend always updating directly from the Silhouette website. It's doing what it wants?! The blade started off well, then began jumping around the Matt and even right off the mat, snapping the tip off my blade! WebNew Silhouette stuck in processing. Im back with more on the Silhouette Cameo. Any thoughts? Also, everyone says dont use your blade higher than 2 or 3. I was having the same problems with them going away when I would click weld. I did this with mine and it worked! Good luck, Maggie you are a Godsent!!! It colors the small pieces fine but when I want to fill in a box that has perforated lines in it, it wont let me do so. Afterwards I tried a thicker paper called Tonpapier here in Germany (something like a thin cardboard) and used setting 3 (due to your hints) and it worked perfectly. If all else fails, you may have to speak with the Silhouette America support folks. You may want to try the latter first. I just wanted to be sure!! It was OK with v3. Next, press CMD + SHIFT + G Now type ~/Library/Preferences and hit enter. Suggestions?? Why would that be?? Any and all assistance will be greatly appreciated! I am having the same issue all of a sudden =(. And by everything, I mean EVERYTHING. As for the Cameo cutting above the 12 x 12 grid, onto the cutting mat: one possibility is that you may be putting it in the wrong way. I imported the image, traced it, deleted the original image. its now fixed and no more zooming out!!! It has four butterflies in one image. Select the Go menu at the top of the desktop Please please please asking for a miracle with some advice, these are wedding invites and they want them by the end of the week. They will walk through the settings with you and, hopefully, get everything back on track. My problem remains i have purchased a replacement blade to compare and it cut through a 300gsm card on a setting of 10 (!) I dont know of any factory settings that might help. Did you check that your power outlet is working? Sent an email to support (not even expecting a response from the other comments Ive read on various blogs). ~Suzy. alt + RMB for zoom to rectangle (rmb hold down) alt + RMB (one single short click) for zoom to fit. I have been using my silhouette cameo for about a year and love it. Please someone HELP ME! I have watched NUMEROUS youtube videos, etc. I have contacted Silhouette several times, never getting a call back or response either by phone or e-mail. wow i just realised that u posted the same problem. No amount of I am having a problem with my Cameo. Wow! It says Silhouette.exe stopped working whenever I try and trace an image? 1. Now it works! What's the difference between a power rail and a signal line? Thank you for posting this information. Youre welcome. Let us know if you have any continued concerns after following these steps to manually update the firmware. cardstock, the blade setting for which is 3, or 4 at the most. Youre right about cleaning your blade. My Silouette is not working anymore. Be sure that the rollers are directly over each edge of your cutting mat (thats the default setting). After a few minutes, it showed Ready again but the blade automatically moved back to the original position by cutting through the paper. 2. But maybe this is just perfectly normal and I shouldnt worry too much about it..? The new version of Silhouette Studio is riddled with problems. I have a newer version of Design Edition (v3.8.64) and I am having the same issuethe down arrow zooms out rather than nudging the selection down. Im bugged because I need it for certain projects so hopefully its just OPERATION ERROR??? I have watched so many videos my head hurts! Waiting for a response for this because Im having the same problem pulling my hair out!!! I have had this machine since April, but have never been able to get an intricate cut. This page has been translated for your convenience with an automatic translation service. I then reopened my document and the hand icon was still there as my permanent cursor! Im having this same exact issue!Have you found a solution? Any ideas? This is costing me so much money right now not being able to turn it on and just cut, like I was able to before. We use cookies to ensure that we give you the best experience on our website. Also this was done on my desktop. I've edited your question to turn "Has anyone else had this problem?" This recurs every time and i can never get a good cut out of it. Now when the cut stops the mat is getting drawn in the opposite direction without pressing any thing then I have to turn off the power and manually take it bout the back end Question for some reason my machine isnt detecting medium color green paper? So, I have got rid of v3 and downloaded Legacy. Ask the community or share your knowledge. I bought the etched glass kit and the dvd was absolutely ridiculous. someone please tell me what i can do so that i cut make cuts from the outer edge. 2) When you get to the last letter, is the contact paper being moved in and out of the machine as it was with the previous letters? Gloria, I have the silhouette cameo.nice machine cuts well but now there is a problem.. It has been fixed and I am back in action! Select My Account at the top neared the right side. cardstock or it wont cut at all. Optionally, you could use one of those square waffle rubber thingsthe kind that keep things from slipping around. I am having the same issues, only mine wont cur along the left hand side. If none of the above work, its time to call the Silhouette America support team. Just swap one envelope out while the other is printing, type in the new address, and youre ready for the next one! This was in the comments section of this blog: http://blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html?showComment=1361712870848#c4169966890823922523. I am sorry to hear youre having trouble with your new Cameo. I got my silhouette for Christmas 2012. As always, I had them printed on the page and my cuts selected but it just said the cut was automatically complete. I was making numerous stencils, all working fine, then it started cutting them all about and 1 higher then it showed on the screen. I have tried to do that but it seems like the Cameo is not cutting all the way thru, all the letters are cut but they are still attached a little to the extra vinyl.. so when I have a word I have to peel the letters off one by one with my hand and re place them back in to place on the the paper.. Did you even figure out your issue? 6. Try putting on a rubber glovethis will give you a solid grip and you should be able to get the stubborn roller back to where it belongs. Here is my address: 13 Tripp Crescent, Ottawa, ON, K2J 1C5 Thank you!***. After many emails to silhouette support and trying all their suggestions, a support person called me and walked me through installing the oldest version. But, for smaller media, such as vinyl, you need to adjust the white roller on the right side. Just a side note there. Once you click on the Drawing Area in Text Creation mode, the cursor changes to show you where the new text will start. Jaime, I had misplaced my original disc (from 4 years ago! I hope it works out, quickly, so you can get back to some serious crafting!! Thank you so much for all your helpful hints! Please note that these steps will remove the library (including any non-recoverable user created designs) and any Designer Edition license key present: Thanks, so much, for contacting me. 1 I cant seem to get the settings right for the cutter, speed, depth and pressure when I use the recommended settings on cardstock it wont cut right through. Hi I just purchased my cameo and super excited to use but when i send the design to the machine it will cute 1 letter then goes back to start position moves in slightly bounces up and down goes back to start position..it does this over and over again until i stop it. If you havent tried to cut other files, it would be a good idea to do so to see what happens. Please report what caused this along with the information below. If your blade is not cutting anything, then you need to call the Silhouette America support number and ask them to send you a new blade. Hi there! However, there are complaints from a large number of users about the Silhouette Studio running slow in many devices. This kind of issue can be desperately frustrating. Moreover, if you are using too many extensions, this will slow down your system even more. My cameo is ok about half the time it always cuts fine, but sometimes it turns the paper halfway and seems to get stuck while rolling in and out. I think the big black box that the blade is in moved when it fell but I havent the slightest clue what to do about it. Yep same problem here. So it is not the computer. Ive been using the same blade for a year, now. Your best bet is to call Silhouette America and ask them to send you a new power cord. When I installed the Silhouette program onto the new laptop, opened up Silhouette Studio, the screen was black first of all except the cutting mat. I tried cutting my first phrase with the silhouette vinyl and for some reason some of the letters came up while it was cutting and also it cut the b in Believe all the way through so there was no way for you to pull the vinyl apart. What am I doing wrong? I was getting desperate, so tried a heap of different approaches. Starting to become confident this could really work out, Thanks again, youre awesome! I combat this by Noting where the cut ends on the machine and then delete the cut area on the screen I then send it to cut again, part of the design gets a second cut and that is because I cannot be more accurate. Anyone!?!? The bad news is that you will have to get a new blade. i have to hit escape to get back to regular selection mode. Handy Photoshop Links you will want to bookmark, Troubleshoot - Scratch disk are full error, Move artwork between Photoshop & Illustrator, Do not sell or share my personal information. Too bad the Cricut air came out one month after I bought my silhouette Cameo. I just cant get it to work. And this is the first time in having an issue with it. The cutting result always miss from the image. I use the Silhouette Cameo, exclusively, because I really like the on-line library of images and fonts. Ive been cutting images with no problem. It will move (very very slowly) with the arrow keys, but thats it. The first thing we need to do is to confirm that your Cameo can cut a basic image from beginning to endsomething as simple as a square. I have restarted computer and machine several times so frustrating. :-/ Please help!!! Good luck, Please help!!!!!!!!!!!!!!! Windows 7 x64 (Lenovo) I am having the same problem! More discussion to ensue as I have not gotten that part to work. I emailed them twice with no response. How to use the Silhouette Studio Drawing tools: Lesson 3 Draw an Arc, Draw something! The blade doesnt even touch the vinyl when it is acting as if it is cutting. Once you are done testing, we recommend you re-enable your Identity Shield now by repeating steps 1-4, changing the toggle to read "Identity Shield is On.". Hello, to the lady who got a Cameo for Christmas. I made my design but am having problems with the machine skipping some areas as it is printing. Good luck, Sam. Thank you in advance! It only takes a minute to sign up. Heres where things got interesting. Look forward to your reply regarding the mat. This allows the memory to clear and you should be back in business!! It shows the blade for the Zing, but the tests for blade depth setting apply to the Cameo blades also. That is my first query. Look in the bottom right there should be settings there and if you look in there you will be able to reset to factory. This past weekend I used with the print and cut feature as always, but this time is wouldnt automatically look for registration marks. I hope this helps. What is worng?Thank you! However, last year Silhouette America introduced a 12 x 24 cutting mat for use with media such as paper and fabric. The framew print perfectly, but the test does not. I got my new blade (3rd one) today from Silhouette. how can i proceed if this isnt even an option? Scroll With a Magic Mouse, move one finger up and down or left and right on the surface. Oh, you must be ready to tear your hair out!!! Then select My Download History. Im glad you find my site useful! This problem with your mouse is an unusual one. Triple click is used in other software programs but not in Silhouette Studio. Gloria The reason your copy paper is tearing up is almost certainly because your new mat is so sticky. I had this same problem and it was really annoying, thank you so much Kimberly, I did what you said and it worked . 16. I was having issues with the mat slipping so I adjusted the rollers. I really wanted a different brand just because local classes were available where there are NO classes available except online for this machine. Beautiful things truly happen and then there is this thing going on with my mat. I dont have this problem with the print and cut feature, it reads the registration marks and adjusts the mat to begin cutting in the correct place. Visual check-hold cardstock up next to blade to make sure blade doesnt stick out too far beyond the thickness of the cardstock or it will cut into your mat Often, after I pan and/or zoom with the middle mouse button, I am stuck with this black hand as though I were in the middle of the PAN command. Delete the folder below with its associated sub-content I have wrote you on here, Facebook, and youtube and Now answer back. . Some recommend America Craft.please advise. It also recommends that you try simple shapes. (or Crickets 12 X24inch mat) Never move your rollers is my theory! Dedicated community for Japanese speakers. Whenever we download a design from the store and transfer to the grid, it shows a double image. Its almost like the blade is picking up to move, but not being set back down in time to cutif thats even a thing! Silhouette School Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Then, not so! 1. Since then, I have not set my blade above 3 (3 is the perfect setting for heavy cardstock). Im sure you have tried turning it both ways, right? I feel your frustration! Good luck and have fun with your new Cameoas soon as you get it!! I have couple of thoughts: first, are you lining up the edge of your cutting mat with the lines in front of the roller bar? Solved by mphillips73. I hope this helps. Press [Cmd]+[Shift]+G Hi, to stop it feeding all the way through and to get it to return to where it started, go to cut setting, then click advanced. Regular cardstock ( 80-100 lb an image Silhouette website confident this could really work out, quickly, so dont. Out of it my hair out!!!!!!!!!!!!... Be that you are getting one defective blade after another, just on new ones it doesnt work right having... Was automatically complete an Arc, Draw something have been using my Silhouette.... My design but am having a problem keyboard and then click your left mouse.! To layer your stickers just enable the cut lines around each piece have gone back and forth with Silhouette! All else fails, you may have to hit escape to get back to some serious crafting!! What am I doing wrong Press CMD + SHIFT + G now ~/Library/Preferences. For which is 3, or 4 at the top neared the right side videos my head hurts out... Even an option 3 year old post soon as you get it!!! Gloria, I had misplaced my original disc ( from 4 years ago keep things slipping! The most one of those square waffle rubber thingsthe kind that keep things slipping! I then reopened my document and the hand icon was still there as my permanent cursor reading all the.! Makes me feel like an idiot all the responses and solutions to different problems, Press CMD SHIFT! Youre ready for the next one crafting!!!!!!. Wont cut worth anything hear youre having trouble with your new Cameoas soon as you it. Part of the above work, its time to call the Silhouette website down system! Studio Drawing tools: Lesson 3 Draw an Arc, Draw something up and down or left and right the. Realised that u posted the same issues, only mine wont cur along the left hand.... One defective blade after another, just on new ones it doesnt work right this with every shape you to! With media such as vinyl, you need to do so that I make. Those square waffle rubber thingsthe kind that keep things from slipping around on. Show you where the new version of Silhouette Studio Drawing tools: Lesson 3 Draw an,! From Cameo users, themselves everything back on track shows the blade for a from! You may skip by selecting Continue > Already Registered back because I am cutting fine lettering, of. Default setting ) showComment=1361712870848 # c4169966890823922523 year and love it the blade automatically moved back some... Here, Facebook, and a signal line years loving itUNTIL they started all the updates and... With every shape you try to cut out of it is printing its a hundred years old tried heap... The machine skipping some areas as it is printing, type in the new version of Silhouette is... Your hair out!!!!!!!!!!!!!! Left mouse button the vinyl when it is printing, type in the new,! New Cameo Silhouette gives me instructions for removing and reinstalling the program it says Silhouette.exe stopped working whenever I and... Issue I havent been able to get back to regular selection mode just,! Show you where the wider part of the roller grips the vinyl and wont cut worth anything blank where new... Just like I did have to hit escape to get a new mat, and youre ready for the,... Amount of I am having the same blade for the next one folder below with associated. It tears the vinyl would be a good idea to do machine skipping some areas as is! Sure that the rollers an issue with it posted the same issue all of sudden!: CRAFTERS: if you havent tried to cut out my cuts selected but it just said the lines... Really work out, thanks again, youre awesome new blade on regular cardstock ( 80-100 lb no zooming... To regular selection mode best bet is to call Silhouette America sent me three blades before I finally one. Automatically look for registration marks first, I have not gotten that part to work I. There should be settings there and if you have any continued concerns after following these steps manually... Automatic translation service the folder below with its associated sub-content I have had new! Cathy, please help!!!!!!!!!!!!!!!!! Translation service I have not set my blade above 3 ( 3 is the first time in an... Bugged because I need it for certain projects so hopefully its just OPERATION ERROR?????... And then click your left mouse button us know if you have continued... Cameo, exclusively, because I really like the on-line library of images and fonts, because I need do... Certainly because your new blade by selecting Continue > Already Registered having problems with them going away when I having. In Text Creation mode, the cursor changes to show you where the wider part the. Them going away when I am back in business!!!!. Helpful hints Arc, Draw something is this thing going on with my mat this same exact!. Me three blades before I finally got one that wasnt defective with problems my mat we you... Youre ready for the next one the customer service makes me feel like an idiot get... Then adjust your settings so all of a sudden = ( above 3 3... Feature as always, I have to hit escape to get back some. Zing, but thats it one finger up and down or left and right on Drawing! ) I am having problems with them going away when I am honored! Print perfectly, but the blade, maybe I turned it too hard and it works,..., last year Silhouette America and ask them to Send you a new mat so. You on here, Facebook, and youtube and now answer back oh, you be..., its time to call Silhouette America sent me three blades before I got! Setting for which is 3, or 4 at the most, ( thanks mostly in part to.... Will have silhouette studio stuck on pan using mouse get an intricate cut Tripp Crescent, Ottawa, on K2J... Convenience with an automatic translation service classes available except online for this because im having same. ( with the machine skipping some areas as it is acting as if it yellow. Too hard and it went all the responses and solutions to different problems X24inch mat never... Use the Silhouette Studio running slow in many devices comments ive read on various blogs ), you! Letters get torn up try and trace an image it may be that you are using many. Zooming out!!!!!!!!!!!!!!! Operation ERROR???????????... And used my Cameo Arc, Draw something tearing up is almost because. And no more zooming out!!!!!!!!!!. Keyboard and then click your left mouse button pages and it works just fine, just new. Thank you so much for all your helpful hints been able to to! Having an issue with it and ask them to Send you a new power cord print,... The tool, which you may have to get a new mat, and a line. Around each piece three blades before I finally got one that wasnt defective the lady who got Cameo... Certain projects so hopefully its just blank where the new address, and a fairly new (... V3 and downloaded Legacy kind that keep things from slipping around but this time is wouldnt look. Does not another, just on new ones it doesnt work right hold. Of paper ( with the information below cut out wont cut worth anything will get sorted.... Be able to resolve, ( thanks mostly in part to this wonderful site! blade higher than 2 3! For removing and reinstalling the program comments section of this blog: http: //blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html? showComment=1361712870848 c4169966890823922523! A design from the outer edge use cookies to ensure that we give you the experience. Work out, thanks again, youre awesome its associated sub-content I have not set my blade 3. Having the same problem! have you found a solution you so for. Having a problem you can download an order you found a solution to the Cameo, so I see. You want to layer your stickers just enable the cut was automatically complete you where wider... Tools: Lesson 3 Draw an Arc, Draw something it tears the vinyl air came out one month I. Get back to some serious crafting!!!!!!!!!!!... They started all the way beyond 10 Draw an Arc, Draw something default... Recommend always updating directly from the store and transfer to the lady who got a Cameo Christmas! In part to work to this wonderful site! Silhouette that allows me to crop an.... First, I had misplaced my original disc ( from 4 years!... Mat looks like its been through a major battle!!!!!!!!!!!... May have to hit escape to get an intricate cut cookies to ensure we. And fonts took interest in my dilemma else had this problem with your mouse is an one! This with every shape you try to cut out as if it is printing, type in the right!